Find answers to common questions about Laropa Kioki products and services.
You can place an order by browsing our collections, selecting your desired items, choosing your size, and adding them to your cart. Once you're ready, proceed to checkout where you'll enter your shipping details and complete your payment through our secure Paystack payment system.
We offer standard shipping within Ghana. Shipping costs are calculated based on your location and will be displayed at checkout. We aim to process and dispatch orders within 2-3 business days.
We accept returns within 14 days of delivery. Items must be unworn, in their original packaging, and with all tags attached. Please contact our customer service team to initiate a return.
Each garment comes with specific care instructions on the label. Generally, we recommend gentle washing, avoiding harsh chemicals, and following the provided washing temperature guidelines to maintain the quality of your items.
We accept various payment methods through our secure Paystack payment gateway, including credit/debit cards, mobile money, and bank transfers.
Yes, our items are true to size. We provide detailed size guides for each product. If you're between sizes, we recommend going up a size for a more comfortable fit.
You can reach our customer service team through multiple channels: WhatsApp, email, or our contact form. Visit our Contact page for all contact details.
Currently, we primarily serve customers in Ghana. For international shipping inquiries, please contact our customer service team.
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